FAQ

Here are some frequently asked questions about the Cozy Dozee

A Cozy Dozee is a gentle head support for sleeping children in the car. It is an ‘add-on accessory’ for children’s car restraints and NOT a safety device. The Cozy Dozee gently supports children’s heads, helping to give better quality sleep in the car and improve neck posture and help relieve adult distractions when driving.

Yes, Cozy Dozee has a number of patents and a trademark to it’s name.

It is very important that the Cozy Dozee is positioned on AFTER the child is asleep.

Make sure the child’s head is in an upright posture, then gently stretch and slide to position the front of the Cozy Dozee inline with the child’s forehead. Note: Adults should only position the Cozy Dozee when the car is safely parked, in a stationary position and with the parking brake on. We suggest you could either reach through the car to the child or alternatively open a window and get out of the car to reach through, or open the door.

No, the Cozy Dozee is designed for use ONLY;
- on Type B, forward facing car seats or convertible boosters, that are compliant with AS 1754 (2013) and have an inbuilt harness 
- for children approx 1 – 6 years. This is because we have not tested with rear facing seats.

No, this product is not suitable for booster seats (Type E) that utilise the adult seat belt. The Cozy Dozee is designed for use ONLY;
- on Type B, forward facing car seats or convertible boosters, that are compliant with AS 1754 (2013), and have an inbuilt harness 
- for children approx 1 – 6 years.
 This is because we have not tested with booster seats.

Generally it does but there are a few exceptions. Please read at the bottom our of Size Guide.

No, the Cozy Dozee is a car seat accessory and is NOT TO BE USED AS A SAFETY DEVICE. Nor is the Cozy Dozee designed to provide any protection in the case of the accident. It is meant to improve sleep quality and comfort by gently supporting the child’s head and preventing them from dropping forward. However, it has been crash tested to analyse and measure the impact on a child dummy. Further details on our testing can be found HERE

Yes.  Please see our Testing page for full information HERE which details our crash testing, flammability testing and air permeability testing and more.

Yes, the Cozy Dozee is a car seat accessory used for comfort and not for safety. The core requirement of the accessories standard requires testing to ensure that the car seat accessory “does not lessen the protection and performance offered by the child restraint”. Testing of the Cozy Dozee showed this to be correct.

Independent testing was conducted in accordance with the “Accessories for child restraints for use in a motor vehicle” standard AS/NZS 8005: 2013 and the Cozy Dozee head support passed the specific requirements when it was sled tested at APV, to that standard.
Furthermore, we measured the impact on a child dummy and crash testing data indicated that the Cozy Dozee did not introduce any additional injury severity to a child passenger in comparison to a control test.

These reports have been analysed and confirmed by engineers, safety experts and a consumer product safety government agency informed by opinions from relevant industry stakeholders.

A statement from the Operations Manager at APV Engineering and Testing Services, including an excerpt from our test report, can be seen here CLICK HERE

We do not have approval of the car seat manufacturers nor have we specifically sought this approval. The reason behind this approach is the new Australian Standard. It came out mid 2013 and it contains specific provisions for car seat accessories that are designed to ensure that accessories do not interfere with the performance or protection offered by car restraints. We have crash tested our product and we believe our testing has established this to be the case with the Cozy Dozee. We have also had Safety experts, Engineers in Biomechanics and other leading professionals in the industry review our full testing reports and high speed videos.

A statement from the Operations Manager at APV Engineering and Testing Services, including an excerpt from our test report, can be seen here: CLICK HERE

The Industry is changing. Whilst old views were ‘accessories are a no-no’, Manufacturers are creating accessories themselves and were also part of the committee that created the Australian accessories standard that came out in 2013.

Naturally Manufacturers may like to test products themselves, however not even all of the leading companies have their own in house facilities.  The Cozy Dozee has passed all the requirements of crash testing to the accessories standard, including the main issue of not interfering with the performance or protection of the restraint. The great news is independent testing, at a NATA accredited facility (one the manufacturers themselves use) measured the impact on a child dummy and the results demonstrate that the Cozy Dozee did not introduce any additional injury severity to a child passenger in comparison to a control test.

We wrote in-depth about this question HERE

We have also had flammability and breath-ability testing conducted, which the Cozy Dozee passed. You can find out about all of the above HERE

Yes, there is plenty of space when using the Cozy Dozee. The child still has both side to side movement, chin to chest and a gently supported forward movement. The Cozy Dozee is elasticated and does not hold the child rigidly or restrain their heads (or that would be dangerous). In some instances, if the child is sitting upright, the Cozy Dozee will not even be in contact with their forehead, as the wings of the car seat hold the Cozy Dozee out in front of the child’s profile. Please watch our video on our HOME PAGE to see the Cozy Dozee in action and the flexibility it affords.

The Cozy Dozee is designed with an elasticated portion that helps it sit snug to the sides of the child’s car seat. It is also only to be used when a child is asleep. When a child is asleep they are generally quite still. If, however, it did somehow ‘slip’ down to neck level, the wings of the car seat hold the Cozy Dozee out from the child’s profile (rather than wrapping around the sides of the neck) and the elastic ensures it can not be held under the chin at the neck as it would spring straight out again and be held out by the wings.

Please see further information regarding suffocation (and testing by CSIRO) on our testing page.

Our crash testing showed no contact with the throat.

If the material on the strap has gathered all at one end, the clip may pop open. Please move the fabric towards the clips, allowing material for the elastic to ‘stretch into’, when you are stretching and positioning the Cozy Dozee. Alternatively you can hold the clip so it won’t open and stretch the Cozy Dozee strap so the material is evenly spread.

If the clip is still breaking open, please get in touch asap so we can check that you have purchased the correct size for your car seat and/or the clip isn’t faulty. You can reach us via our contact form.

The Cozy Dozee sizes are based on the car seat (child restraint) not the child’s age/size. Please check your car seat on our size guide before ordering and get in touch if you need any help. Click here for our size guide.

(NOTE: For Special needs children YES.  Please read the information on our Special needs page then please get in touch via our contact form)

We have crash tested to Australian standards and as the seats and standards are different overseas, we cannot say with certainty that it would be ok. Cozy Dozee is an ethical company, so for us, that is just not good enough. We have tested and measured the impact on a child and can say that in it’s current form and using the various elements of our design, the results demonstrate that the Cozy Dozee did not introduce any additional injury severity to a child passenger in comparison to a control test. What a fantastic result!

Whilst we believe it may be ok and the product features a break away clip, until we are 100% sure we are not supplying overseas. This is something we are looking at, however as crash testing is an extremely expensive exercise and it took us 2 years of R&D before launching the Cozy Dozee for use with 6 point harnesses in Australia, we would like to give the overseas customers the same assurance.

You are welcome, along with any friends that are interested in our product, for use overseas, to leave your names here: https://cozy-dozee.leadpages.co/usa-overseas-interest/ as this is something we are exploring.

No. We have spoken to a number of leading Insurance companies (AAMI, GIO, Allianz) who have confirmed “as long as the car seat accessories meet current Australian safety standards, they’ll be covered under your policy”. If you are in doubt, speak to your individual provider.

There are some personal ‘summaries’ of Clause 3.2 being quoted and naturally this can get confusing. We feel when quoting legal documents, it is important to use the accurate terminology and correct wording so as not to get lost in assumptions. So here it is:

Clause 3.2 states an accessories product should not “limit the forward rotation of the head, by (which is the method) directly restraining the head or neck”.  Crash data supported by high speed videos shows this is not the case with the Cozy Dozee.

Most importantly, the ACCC reviewed the Cozy Dozee (back in 2015) in relation to compliance with the standard (among other things) and is not taking any action (no recall). Their letter can be read here www.cozydozee.com/crash-testing

Extensive investigations by the Australian Competition and Consumer Commission with industry stakeholders and a review of testing reports by a NATA accredited testing laboratory in relation to the Cozy Dozee’s performance in a crash and the effects on a child, as well as its compliance with the standard AS/NZ8005:2013 have concluded that no further action will be taken (full letter found on our website). The ACCC’s conclusion that no further action would be taken was not an endorsement of the safety of the Cozy Dozee product.

Cozy Dozee has gone above their duty of care with an R&D program which tested well beyond the accessories standard (which is voluntary). You can find a testing matrix on our crash testing page at www.cozydozee.com/crash-testing and also read a review by the former Director of Engineering at Britax, Andrew Baldacchino.

No it is not to be used as a toy. It is a car seat accessory used for comfort. As we mentioned above, the Cozy Dozee should only be positioned by adults and only AFTER the child is asleep.

Elastic degrades over time and many factors are involved (including do you park outside in the sun, how often are you washing the product). We therefore recommend replacing your Cozy Dozee at any sign of wear and tear or over stretching of the elastic, where it will no longer support your childs head.

In the case of a high speed accident, the Cozy Dozee will release, via the breakaway clip and will no longer be positioned in front of the child, so the child can be removed from the child restraint.
 The child can also be removed by simply lifting the Cozy Dozee back into the “ready to use” position and in most cases you can pull the child out from the seat without moving the product.